Human Services Transportation Provider Survey

UIC’s Survey Research Lab will make the telephone contacts of those agencies acting as the lead organization for the coordinated planning process for the sections 5310, 5316, and 5317 programs and estimate that the database will consist of approximately 1,700 main entries along with five to 20-partner entries for each main listing. UIC will develop a survey instrument for data collection, telephone interviewing, and its preparation and verification.

Principal Investigator(s):

Piyushimita (Vonu) Thakuriah


Piyushimita (Vonu) Thakuriah
P.S. Sriraj
Siim Sööt
Timothy Johnson




The purpose of this study is to conduct a study to assemble a directory of human services transportation providers that will be useful to a wide range of potential users that are interested in the general welfare of individuals whose lives are dependent upon publicly-funded or organized transportation services. The objectives of this study are congruent with the National Resource Center created by SAFETEA-LU legislation, which aimed to better coordinate the large variety of human services transportation agencies currently operating in an effort to make transportation service more cost-effective.




The UTC will serve as the primary unit for coordinating the production of the inventory, which will be developed by means of a telephone survey of human service transportation providers.  The national list will be obtained through numerous sources and it is anticipated that there may be almost two thousand providers throughout the national that need to be contacted.

Expected Results or Products:

The deliverables include the following:

  1. A copy of the final programmed questionnaire.
  2. A final cleaned dataset with value and variable labels.
  3. An SPSS or SAS set up file.
  4. A final methodological report.
  5. Verified file produced by having respondents review the entered information.
  6. An updating plan for the inventory.

NOTE: A report or paper from this research is not immediately available.


P.S. Sriraj
Urban Transportation Center
University of Illinois at Chicago
412 South Peoria Street, Suite 340
Chicago, IL 60607
Voice: (312) 355-0447
Fax: (312) 413-0006


Community Transportation Association of America (CTAA)

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